Terms and Conditions
Terms and Conditions
Important: New Loops ® is a registered trademark owned by New Loops Limited. By using this website, you accept these terms and conditions in full. Last updated: 07.07.2025
Refund Policy
Due to the nature of digital downloads, refunds are limited. You can request a refund within 14 days from purchase, providing you have not downloaded the content. Once downloaded, refunds will be at our discretion.
We will replace any defective product immediately at our cost. For lost downloads due to hardware failure, we may provide replacement links for up to 1 year from purchase (limited to 2 replacements per year).
100% Money-Back Guarantee
We stand by our product quality. If you're not satisfied, contact us and we'll find a suitable alternative or provide a full refund. Full details here.
Digital Products & Delivery
All products are delivered digitally via download links. Products remain our property until fully paid for. All purchases include our licensing agreement in the download.
Licensing Summary
What you can do: Use our samples and presets in your original music, commercial releases, albums, remixes, TV, film, and live performances.
What you cannot do: Resell, redistribute, or create competing sample packs from our content. Samples are licensed, not sold - we retain copyright.
100% Royalty Free: No additional payments required for commercial use of purchased content.
Age Requirements
You must be at least 13 years old to use this website. Under 18s require parent/guardian consent.
Website Use
You may view and download content for personal use only. You must not republish, sell, or redistribute website material without permission.
Email Marketing
By purchasing or creating an account, you agree to receive our marketing emails. You can unsubscribe anytime.
Limitation of Liability
We provide this website "as is" without warranties. We're not liable for indirect losses or damages arising from website use.
Contact & Legal
New Loops Limited is registered in the UK (08745907).
These terms are governed by English law.